Clients
Statcom Systems has supplied customised Essential Fire Safety Measures Manuals and provided Compliance Management Services to a broad range of clients. Some have very specific needs as outlined below:
SPECIAL CLIENT NEEDS
Statcom Systems has supplied its customised Essential Fire Safety Measures Manuals and its Compliance Management services to many Aged Care providers. Fire Safety in the Aged Care sector is of paramount importance to the owners of these buildings. Not only is compliance with the local Building Regulations crucial to the welfare of the residents of these facilities, but the fear of losing their Accreditation also drives the Aged Care provider to want to remain compliant.
In addition to maintaining the Essential Fire Safety Measures installed in Aged Care buildings, Statcom Systems has also helped the Aged Care provider schedule the many other routine inspections needing to be carried out. Examples are hydraulic lifters, shower chairs, heart rate monitors, hallway grab rails and thermostatic mixing valves to name a few. Specialised versions of the manuals have been supplied to meet these important needs.
The Retailer with many stores throughout the country needs to have a system and a process which is compatible with all the different requirements imposed by regulatory bodies throughout Australia. Statcom Systems has helped many Retail Chains to meet these legislative requirements. Some require Annual Statements forwarded to Councils and Fire Brigades, whilst others need to have the Reports displayed in the buildings. Each different, each important to get right.
The Fire Safety inspections and tests are carried out in all states and territories according to the requirements of AS1851. The Statcom customised manuals have Inspections Records which record each AS1851 inspection as it is carried out. To comply with the different requirements in each state, the correct Annual Compliance Certificate is included, pre-prepared and ready for signing and submision to the various enforcement authority in that state or territory.
Another issue that arises is whether the Retail Chain owns the premises or leases them from a landlord, or if they are a tenancy within a large shopping centre and have to submit Annual Certification of their own Essential Fire Safety Measures to the Shopping Centre. Who is then responsible for the maintenance of Essential Fire Safety Measures and the submission of the Annual Reports or Statements? With the compliance process that Statcom Systems offers, it need not matter. Statcom Systems has had experience with Owners, Tenants of small and large shopping centres, Shopping Centre Managers and Facilities Managers. Our systems can be customised to suit any situation.
Statcom Systems helps one of Australia’s largest Food Store Chains meet its essential fire safety compliance obligations in Victoria, NSW, ACT and Queensland. With a mix of leased and standalone freehold properties, Statcom Systems prepares, and in many cases signs, the various Annual Certification and Reports/Statements for either Landlords, Shopping Centres or Councils and provides copies to be displayed. Statcom Systems schedules maintenance contractors for the Full Function Tests many Shopping Centres now require in order to meet the Interface Test of the revised AS1851-2005.
Commercial Offices can be standalone or part of a larger complex. They can have a common area that is managed by one group of people and the tenancies managed by another. A Body Corporate Manager may be engaged to manage all or some of the building. Statcom Systems has a great deal of experience in dealing with each of these situations. The customised compliance manual can be adapted to meet many situations. The Inspection Monitoring and Reporting System can manage the different needs of all these stakeholders.
The customised manuals and the Inspection Monitoring and Reporting System offered by Statcom Systems is employed by more than 25% of all the Local Councils in Victoria in one form or another. Many Councils have utilised the services of Statcom Systems to initially identify all the Essential Fire Safety Measures in each of the Council’s many buildings and to supply a customised manual for each. Statcom Systems then supplies reprints of the manuals each year and the Council’s own staff manage compliance themselves. Other Councils have contracted Statcom’s computer-based Inspection Monitoring and Reporting System to ensure all inspections are carried out and that they are able to sign the Annual Reports each year.
The needs of Local Councils vary. Civic Centres with their large staff numbers and high risk buildings, Libraries with its large numbers of public users visiting the facilities, Senior Citizens Centres with frail and elderly users, Child Care Centres and Kindergartens taking care of the very young, Aquatic Centres with Plant Rooms storing dangerous and hazardous chemicals and Entertainment Centres housing hundreds of people at a time. The need to ensure that each facility has its Essential Safety Measures maintained and operational at all times is of paramount importance. Especially given that the Council is often the enforcement body and needs to lead by example and demonstrate compliance to all other commercial building owners.
In NSW, Statcom Systems prepares Annual Fire Safety Statements on behalf of building owners and therefore deals with many of the State’s Councils. The Statcom Inspection Monitoring and Reporting System ensures that Annual Fire Safety Statements are submitted on time and in accordance with the Council’s wishes. A copy of the AFSS is also forwarded to the Fire Commissioner.
Statcom Systems has successfully implemented its system of customised manuals and computerised Monitoring and Reporting to many Private School operators. Some have also utilised Statcom Systems to carry out Quarterly Exit Door and Paths of Travel checks in order to help the school achieve compliance. Private Schools need to demonstrate compliance to the Board of Studies and are audited regularly to ensure they are meeting their obligations. Annual Reports or Statements are an important means of verification that the Governing Body uses to check that Fire Safety systems are being maintained and are kept operational at all times.
Schools often have campuses away from the main school grounds which are used for outdoor educational purposes. These facilities often house chidren and teachers overnight and their Essential Fire Safety Measures must be inspected and tested regularly to ensure they remain in an operational state in the event of an emergency. The process of compliance that Statcom Systems utilises can help ensure that the Essential Fire Safety Measures in all buildings and at all campuses are being inspected and tested routinely.
The Not for Profit sector has special needs in that it requires systems and processes that are effective, easy to apply and are not costly to implement. Every dollar spent in this sector needs to be accounted for and needs to benefit the community, not a commercial enterprise. The customised manuals that Statcom Systems offers are easy to use and can be utilised by people with only minimal computer skills. The Inspection Monitoring and Reporting System only requires email competence and the reports can even be submitted by fax for those persons who wish to complete them by hand.
Statcom Systems is supplying its services to one of the largest Not for Profit organisations In Victoria. With 155 facilities located througout all regions of Victoria, this organisation provides a community and pastoral service to the sick and homeless, to disfunctional and disadvantaged families, to youth on the streets and to persons at risk of abuse. The facilities are often old but must still meet the regulatory requirements of the Victorian Building Regulations. Statcom Systems ensures that these facilities are able to comply with the recent changes to the Victorian Building regualtions and the need to complete Annual Essential Safety Measures Reports each year for older buildings. Systems have been in place now for a number of years and compliance with the new regulations has already been achieved in most instances.
The industries that Statcom Systems addresses are:
- Commercial
- Factories & Industrial
- Office buildings
- Commercial Real Estate Agents
- Body Corporates
- Accomodation
- Council Buildings
- Libraries
- Schools
- Nursing Homes/Aged Care
- Not For Profit and Churches
- Shopping Centres
- Retail Shops and Chains
- Courts and Prisons
- Kindergartens
- Apartment Buildings
- Entertainment Venues
- Sporting Pavilions
- Conference Centres & Theatres